Frequently Asked Question

  1. Becoming a Volunteer Member
  2. First Aid and Ambulance Services
  3. Visit to Auxiliary Medical Service
  4. First Aid Training and Certificates
  5. Questions Frequently Asked by New Recruits
  6. First Aid Training Courses

1. Becoming a Volunteer Member

How to obtain an application form?

The Application form can be obtained for free in district offices or the AMS Headquarters (G/F, 81 Princess Margaret Road, Ho Man Tin, Kowloon). The form can also be downloaded from this website. Currently, Grade I Officer, Grade IV Officer (Potential Grade IV Officer Programme*) and Senior Grade V Officer (Doctor; Medical Officer II) and Grade IV Officer (Nurse II) are open for application.

Those who are interested in becoming a volunteer member may directly attend an interview with the required documents. They may immediately complete an application form, attend Occupational Task Test (Placing equipment) and attend an interview without any reservation. Applicants may need to attend a Chinese written test (for applicants failing to submit academic qualification proof of Chinese proficiency). Interview will be conducted in the afternoon of the third Saturday of each month. Please refer to the Walk-in Interview Schedule for the exact dates. Medical examination will be arranged for applicants who have passed the Occupational Task Test and the recruitment interview. The Auxiliary Medical Service will promptly inform those who have passed the medical examination of the arrangements and schedule of the induction training.


* The AMS will decide whether to organise the Potential Grade IV Officer Programme according to the number of vacancies of that particular year.

The Occupational Task and Physical Fitness Test applies to recruitment of both Grade I Officer and Grade IV Officer (Potential Grade IV Officer Programme). What is the objective? What are the test items?

The Occupational Task and Physical Fitness Test aims to ensure that applicants are able to perform their duties after formally becoming our members. Before successful completion of induction training, they have to pass the following items.

Occupational Task Test (Conduct in the Walk-in Interview)

Item No. Test Items Score Standard
1. Placing equipment Pick up the saline bag on the table and hang it on the drip stand of about 193 cm high with both feet on the ground. Shoes are not allowed. (You may lift your heels and stand on your toes to complete this designated set of movements.)

Physical Fitness Test (Conduct during the Induction Training)

Item No. Test Items Score Standard
1. 1-minute push-up

Male: at least 9 counts

Female: at least 9 counts of knee push-ups

2. 100-meter run or walk with first aid rucksack in 1 minute

Follow the steps below and wear a first aid rucksack currently in use by the Auxiliary Medical Service (about 6.2 kg).

Run or walk 100 meters in 1 minute.

(1) Slightly bend your knees and keep your back straight;

(2) Buckle the chest clip and adjust the clip strap;

(3) Tighten the shoulder straps so that the rucksack stays close to your back

3. 1-minute sit-up At least 12 counts
4. 30-second Squat Thrust Stand straight at the front of a mat. Squat down and touch the mat with both palms pressing on the ground and holding both arms straight. Kick both feet backward into plank while keeping both arms straight. Jump both feet forward to return to squat. Stand up and raise both arms to finish one set. Complete at least six sets.
5. 800-meter run or walk in 6 minutes Finish running or walking 800 meters in 6 minutes.


What should I bring along when I attend the above Occupational Task and Physical Fitness Test?

Sports shoes, sportswear, towel and drinks.

What is medical examination?

Medical examination is conducted by private clinics or medical institutions commissioned by the Government. Items include measurement of blood pressure, vision screening test, chest X-ray examination, urine examination, etc.

What medical benefits are members of the AMS entitled to?

The Government requires that members while on training or duty sustains an injury or contracts an illness which is attributable to the training or duty are entitled to receive free medical treatment in government hospitals or clinics. In case of permanent injury or death which is attributable to the training or duty, compensation or pension will be granted according to individual circumstances and relevant legislation.

Are there any pay and allowances?

Pay: Members are entitled to receive pay for attending training, performing duty in case of emergencies, or voluntarily performing duty as per the Commissioner’s request.  The amount of pay is calculated in accordance with their ranks and the following rules:-

(1) in respect of duty of less than 8 hours, hourly rate applies as appropriate;

(2) in respect of duty of 8 hours or above, daily rate applies as appropriate.

Allowance: Members are eligible for a ration allowance for performing duty for 8 hours or more without provision of free meal or ration, in addition to their pay.


Are there any terms of service?

Members who, without reasonable excuse, resign from the AMS, or who are discharged or whose enrolment are cancelled, within one year of the completion of their induction training shall upon request by the Commissioner pay to the AMS the reasonable costs of their induction training in the AMS.

The Chief Executive may, on the occasion of an emergency, by order published in the Gazette call out auxiliary services in Hong Kong on active service.  Members violating this article without any reasonable excuse will constitute an offence.



2. First Aid and Ambulance Services

How to apply for first aid service?

The AMS provides free first aid service for government departments and non-profit making organisations upon request. To facilitate processing of applications, applicants are required to submit the Request for First Aid Service at least 14 days before the date of the activity. Nature, date, time, location and estimated number of participants of the activity should be clearly stated on the request form. We will make a reply within 10 working days.

How to apply for non-emergency ambulance transfer service?

Introduction of Non-emergency ambulance transfer service

Request for Non-emergency Ambulance Transfer Service



3. Visit to Auxiliary Medical Service

How to apply for a visit to the Auxiliary Medical Service?

Schools and organisations are welcome to visit the AMS Headquarters to learn more about our services. Please complete the Request for Visit to Auxiliary Medical Service Headquarters to make an application.


4. First-Aid Training and Certificates

Do the first aid certificates issued by the AMS comply with the Hong Kong law?

The first aid certificates issued by the AMS comply with the Hong Kong law and are recognised by the Government.

How to obtain a replacement first aid certificate?

In general, the AMS does not issue replacement certificates, but only issues letters of proof to certificate holders within the validity period of the certificate (i.e. within three years after the date of issue of the certificate).

My first aid certificate is about to expire. How can I extend its validity period?

Certificate holders may enroll in a first aid refresher course 6 months before or after the expiry date of the certificate. First aid certificates can be renewed for three years after passing the examination.

How can I make enquiries on first aid issues?

You may send your enquiries by post (81 Princess Margaret Road, Ho Man Tin, Kowloon), email (info@ams.gov.hk) or fax (2715 0245).

Are there any first-aid kits for sale?

No.

How to go to the Auxiliary Medical Service Headquarters?

Our Headquarters is situated at 81 Princess Margaret Road, Ho Man Tin, near Oi Man Estate and Ho Man Tin Estate, and adjacent to Hong Kong Metropolitan University, Pui Ching Middle School, Housing Authority Headquarters and Homantin Plaza.

How to get there:-
(1) Bus
(Alighting at Homantin Plaza)
7B, 8, 17, 18, 41, 45, 109, 241X, A20, E21A, E21B

(Alighting at Auxiliary Medical Service Headquarters)
103*, 113, 170, 182
*only applies to the direction from Hong Kong Island to Kowloon

(2) Minibus -
(Alighting at Homantin Plaza)
Red minibus: Fa Yuen Street, Mong Kok Ho Man Tin Estate
Green minibus: 27M, 27MS

(Alighting at Cascades)
Green minibus: 8, 8M

(3) MTR
Walk from Exit B2 of Ho Man Tin Station for about 15-20 minutes


5. Questions Frequently Asked by New Recruits

How to change my correspondence address?

You may notify our Membership Section via one of the following means:-:
  1. post (81 Princess Margaret Road, Ho Man Tin);
  2. email: amsmr@ams.gov.hk
  3. fax (2715 0245).

How to apply for a new, replacement or renewed membership card?

Members who need to have a new, replacement or renewed membership card are required to bring their upper body uniform and make an application in the Membership Section of the AMS Headquarters during office hours (9:00 a.m. to 12:30 p.m. from Monday to Friday, except public holidays). For those renewing their membership cards, they are required to submit their original cards. For those requiring a replacement card due to loss, theft, damage or change in name, they are required to pay an administrative fee of HK$145.

If my uniform is found unfit or damaged, can I replace it with a new one?

Members should first try on the uniform for size. If an unused uniform is found unfit or has defects, an exchange is possible within a reasonable time. However, if the uniform has been used and members do not have reasonable explanation for its unfitness or defects, they are required to apply for and buy a new one.

I have taken sick leave but the medical certificate has been submitted to my employer. What should I do?

Members should submit a photocopy of the medical certificate to their supervisor to explain the reason for absence.

Are members allowed to use the logo of the AMS for external purpose?

Members need to seek prior approval from the Headquarters.

How can new recruits apply for changes in posting if they are dissatisfied with present postings?

In principle, postings of new recruits are based on their residential address, the quota of that particular district and the distribution of members in different districts. Those who want to be posted to another district can submit written requests to their supervisors.

Can members defer attending the Disaster Medical Assistant Training Course till the next term?

Yes, but they need to make an application to their supervisor.

Do new recruits need to sit for the annual examination of the same year?

New recruits who have completed their induction training between April and October are exempted from the annual examination of the same year.

How can I make enquiries on pay and allowances?

Members may first ask their supervisors who may turn to the Accounting Section of the AMS Headquarters (Tel.: 2762 2036) for assistance when necessary.

What should I do if I have lost my uniform?

Members must report to the police and obtain a reference number on cases of loss or theft of uniform or equipment. They should complete an application form and apply for replacement of uniform and equipment at their own costs.

Are new recruits required to serve in the AMS for at least one year before they can quit?

A member who, without reasonable excuse, resigns from the AMS, or who is discharged or whose enrolment is cancelled, within one year of the completion of his induction training shall upon request by the Commissioner pay to the AMS the reasonable costs of his induction training in the AMS.

Can I change class midway or defer my induction training till the next term?

Trainees may apply for a class change but frequent requests will not be entertained to avoid wastage of resources. As for deferring deduction training, trainees will only be allowed to defer once.

What should I do if I fail the recruitment examination?

Unless otherwise specified by the AMS Headquarters, you will be given a chance to re-take the examination once if you fail in your first attempt. If you fail again, your membership will be terminated.

What should I do if I am late for class?

New recruits should always be punctual. If they are late for 15 minutes, they are not allowed to enter the classroom until the next session starts (about one hour later). This arrangement can avoid unnecessary disturbance to the whole class.

If I feel unwell, should I attend the foot drill class?

No, you should stay at home for rest or see a doctor to avoid accidents.

What should I do if I cannot attend the induction training due to other commitments?

Trainees should inform their class in charge in advance that they are unable to attend the induction training due to other commitments. They may apply for a class change if circumstances allow and subject to class availability. They are required to meet the minimum attendance requirement and pass the assessments before graduation. Therefore, they need to make good time management to ensure sufficient attendance.

Why new recruits have to wear specific apparel before uniforms are available?

The AMS is a uniform group and distributes uniforms to all new recruits. However, as it takes time to finish making uniforms, new recruits are required to wear specific apparel to facilitate enforcement of discipline. As cultivation of esprit de corps is a main element in the induction training, dressing in a tidy and standard manner is indispensable.


6. First Aid Training Courses

How to enroll in first aid training courses of the AMS?

All government departments may nominate their staff to enroll in different types of first aid training courses provided by the AMS which are completely free of charge. These courses do not only help their staff cope with operational needs, but also enhance service quality of departments.

Can the public enroll in first aid training courses of the AMS?

Our first aid training courses mainly target at civil servants and aim at helping them cope with operational needs. Our courses are currently not open to public. For enquiries, please contact us at 2762 2020.

1-minute push-up




Preparation Tip:

When you start preparing for this test item, you may reduce the training intensity first by not lowering your body so much.

After your body adapts to the intensity, you may gradually increase the training intensity and slowly lower your elbows to 90-100 degrees.

100-meter run or walk with first aid rucksack in 1 minute


Preparation Tip:

You may practise jogging or slow walking for warm-up or training purpose.

Steps:





1-minute sit-up


Preparation Tip:

You may slow down your speed first and try to focus on the right posture.

After adapting to the right posture, you may increase your speed and frequency.

Placing equipment




Preparation Tip:

You may practise stretching or body lengthening poses more frequently, such as seated forward fold.

30-second Squat Thrust










Preparation Tip:

You may first practise squat and kick your feet backward while holding them straight.

After you become familiar with the technique of kicking both feet backward, you may further try the whole set of movements.

800-meter run or walk in 6 minutes


Preparation Tip:

Practising running at a moderate to fast pace and a medium distance (800-1600 metres) is an effective means of training.