Frequently Asked Question

How to obtain an application form?

The Application form can be obtained for free in district offices or the AMS Headquarters (G/F, 81 Princess Margaret Road, Ho Man Tin, Kowloon). The form can also be downloaded from this website. Currently, Grade I Officer and Senior Grade V Officer (Doctor; Medical Officer II) and Grade IV Officer (Nurse II) are open for application.

As for Grade IV Officer (Potential Grade IV Officer Programme), the AMS will decide whether to organise the Potential Grade IV Officer Programme according to the number of vacancies of that particular year. Any upcoming recruitment will be announced in this website. Interested parties may check if there is any notice on upcoming recruitment of Grade IV Officer (Potential Grade IV Officer Programme) from time to time.

Those who are interested in becoming a Grade I member may directly attend an interview with the required documents. They may immediately complete an application form and attend an interview without any reservation. Applicants may need to attend a Chinese written test (for applicants failing to submit academic qualification proof of Chinese proficiency). Interview will be conducted in the afternoon of the third Saturday of each month. Please refer to the Walk-in Interview Schedule for the exact dates. Medical examination will be arranged for applicants who have passed the Occupational Task Test and the recruitment interview. The Auxiliary Medical Service will promptly inform those who have passed the medical examination of the arrangements and schedule of the induction training.

The Occupational Task and Physical Fitness Test applies to recruitment of both Grade I Officer and Grade IV Officer (Potential Grade IV Officer Programme). What is the objective? What are the test items?

The Occupational Task and Physical Fitness Test aims to ensure that applicants are able to perform their duties after formally becoming our members. Before successful completion of induction training, they have to pass the following items.

Occupational and Physical Fitness Test (Conduct during the Induction Training)

Remarks: After successfully completing the induction training, new members who want to participate in certain types of duties may need to pass other operational assessments depending on the nature of duty.

What is medical examination?

Medical examination is conducted by private clinics or medical institutions commissioned by the Government. Items include measurement of blood pressure, vision screening test, chest X-ray examination, urine examination, etc.

What medical benefits are members of the AMS entitled to?

The Government requires that members while on training or duty sustains an injury or contracts an illness which is attributable to the training or duty are entitled to receive free medical treatment in government hospitals or clinics. In case of permanent injury or death which is attributable to the training or duty, compensation or pension will be granted according to individual circumstances and relevant legislation.

Are there any pay and allowances?

Pay: Members are entitled to receive pay for attending training, performing duty in case of emergencies, or voluntarily performing duty as per the Commissioner’s request.

Allowance: Members are eligible for a ration allowance for performing duty for 8 hours or more without provision of free meal or ration, in addition to their pay.

Are there any terms of service?

A member who, without reasonable excuse, resigns from the AMS, or who is discharged or whose enrolment is cancelled, within one year of the completion of his/her induction training shall upon request by the Commissioner pay to the AMS the reasonable costs of his/her induction training in the AMS.

In terms of attendance rate, each member is required to complete 60 hours of training or 60% of the total regular training hours each year, and to participate in the Proficiency Examination every year (except for those exempted). Members who fail to meet the required attendance rate, or fail the exam for two consecutive years (or are absent from the exam without reasonable reasons) may be discharged.

How to apply for first aid service?

The AMS provides free first aid service for government departments and non-profit making organisations upon request. To facilitate processing of applications, applicants are required to submit the Request for First Aid Service at least 14 days before the date of the activity. Nature, date, time, location and estimated number of participants of the activity should be clearly stated on the request form. We will make a reply within 10 working days.

How to apply for non-emergency ambulance transfer service?

Introduction of Non-emergency ambulance transfer service

Request for Non-emergency Ambulance Transfer Service

How to apply for a visit to the Auxiliary Medical Service?

Schools and organisations are welcome to visit the AMS Headquarters to learn more about our services. Please complete the Request for Visit to Auxiliary Medical Service Headquarters to make an application.

Do the first aid certificates issued by the AMS comply with the Hong Kong law?

The first aid certificates issued by the AMS comply with the Hong Kong law and are recognised by the Government.

How to obtain a replacement first aid certificate?

In general, the AMS does not issue replacement certificates, but only issues letters of proof to certificate holders within the validity period of the certificate (i.e. within three years after the date of issue of the certificate).

My first aid certificate is about to expire. How can I extend its validity period?

Certificate holders may enroll in a first aid refresher course 6 months before or after the expiry date of the certificate. First aid certificates can be renewed for three years after passing the examination.

How can I make enquiries on first aid issues?

You may send your enquiries by post (81 Princess Margaret Road, Ho Man Tin, Kowloon), email (info@ams.gov.hk) or fax (2715 0245).

Are there any first-aid kits for sale?

No.

How to go to the Auxiliary Medical Service Headquarters?

Our Headquarters is situated at 81 Princess Margaret Road, Ho Man Tin, near Oi Man Estate and Ho Man Tin Estate, and adjacent to Hong Kong Metropolitan University, Pui Ching Middle School, Housing Authority Headquarters and Homantin Plaza.

Public Transport
Minibus
1) Red Minibus from the junction of Fa Yuen Street and Soy Street in Mong Kok to the Hong Kong Metropolitan University
2) Green minibus at the junction of Fife Street and Tung Choi Street in Mong Kok to (Alighting at Ho Man Tin Plaza)

Bus
(Pui Ching Road) 7B、8、18、41、45
(Princess Margaret Road) 103、113、170、182

Taxi
Good Shepherd Street, Ho Man Tin (Alighting at Hong Kong Metropolitan University near Martha Boss Lutheran Community Centre)

MTR
Walk from Exit A of Mong Kok East Station or Exit B2 of Ho Man Tin Station for about 15-20 minutes

How to change my correspondence address?

You may notify our Membership Section via one of the following means:-：

1. post (81 Princess Margaret Road, Ho Man Tin);
2. email: amsmr@ams.gov.hk
3. fax (2715 0245).

How to apply for a new, replacement or renewed membership card?

Membership Card: Members who need to have a new, replacement or renewed membership card are required to make an application in the Membership Section of the AMS Headquarters (Room 309) during office hours (0900 to 1230 hours from Monday to Friday, except public holidays). For those renewing their membership cards, they are required to submit their original cards. For those requiring a replacement card due to loss or theft, they are required to obtain a Lost/Stolen Report from the Hong Kong Police Force and pay an administrative fee of HK$145 (apart from those exempted).

Uniforms and Equipment: Members can try on the uniform to make sure that it is well-fitted. Uniforms that have not been worn can be exchanged within a reasonable period, but those that have been worn without providing a valid reason for unfitness or damage, members are required to purchase the uniform at their own expense. For those exchanging their uniforms and equipment, they are required to return the original uniforms and equipment. For those requiring a replacement of uniforms or equipment due to loss or theft, they are required to obtain a Lost/Stolen Report from the Hong Kong Police Force, fill in the request form for issuance of replacement and apply for purchase at their own expense (apart from those exempted).

I have taken sick leave but the medical certificate has been submitted to my employer. What should I do?

Members should submit a photocopy of the medical certificate to their supervisor to explain the reason for absence.

Are members allowed to use the logo of the AMS for external purpose?

Members need to seek prior approval from the Headquarters.

How can new recruits apply for changes in posting if they are dissatisfied with present postings?

In principle, postings of new recruits are based on their residential address, the quota of that particular district and the distribution of members in different districts. Those who want to be posted to another district can submit written requests to their supervisors.

Can members defer attending the Disaster Medical Assistant Training Course till the next term?

Yes, but they need to make an application to their supervisor.

How can I make enquiries on pay and allowances?

Members may first ask their supervisors who may turn to the Accounting Section of the AMS Headquarters (Tel.: 2762 2036) for assistance when necessary.

Are new recruits required to serve in the AMS for at least one year before they can quit?

A member who, without reasonable excuse, resigns from the AMS, or who is discharged or whose enrolment is cancelled, within one year of the completion of his induction training shall upon request by the Commissioner pay to the AMS the reasonable costs of his induction training in the AMS.

Can I change class midway or defer my induction training till the next term?

Trainees may apply for a class change but frequent requests will not be entertained to avoid wastage of resources. As for deferring deduction training, trainees will only be allowed to defer once.

What should I do if I fail the recruitment examination?

Unless otherwise specified by the AMS Headquarters, you will be given a chance to re-take the examination once if you fail in your first attempt. If you fail again, your membership will be terminated.

If I feel unwell, should I attend the foot drill class?

No, you should stay at home for rest or see a doctor to avoid accidents.

What should I do if I cannot attend the induction training due to other commitments?

Trainees should inform their class in charge in advance that they are unable to attend the induction training due to other commitments. They may apply for a class change if circumstances allow and subject to class availability. They are required to meet the minimum attendance requirement and pass the assessments before graduation. Therefore, they need to make good time management to ensure sufficient attendance.

How to enroll in first aid training courses of the AMS?

All government departments may nominate their staff to enroll in different types of first aid training courses provided by the AMS which are completely free of charge. These courses do not only help their staff cope with operational needs, but also enhance service quality of departments.

Can the public enroll in first aid training courses of the AMS?

Our first aid training courses mainly target at civil servants and aim at helping them cope with operational needs. Our courses are currently not open to public. For enquiries, please contact us at 2762 2020.